Mortgage Brokers and Agent Regulation

Mortgage agents and brokers are regulated and licensed by the following regulatory bodies in Canada. Complaints against agents, brokers and brokerages are handled differently from province to province. Contact the provincial regulatory authority for additional information, questions and concerns.


Financial Services Commission of Ontario
5160 Yonge Street
P.O. Box 85
Toronto, Ontario, M2N 6L9
Telephone: (416)-250-7250
Toll free: 1-800-668-0128
Fax: (416) 590-7070

British Columbia

Financial Institutions Commission (FICOM)
Box 12116
Suite 2800 - 555 West Hastings
Vancouver BC, V6B 4N6
Telephone: (604) 660-3555
Fax: (604) 660-3365


Real Estate Council of Alberta
Suite 350, 4954 Richard Road SW
Calgary, Alberta     T3E 6L1
Telephone: (403) 228-2954
Toll Free: 1-888-425-2754
Fax: (403) 228-3065


The Manitoba Securities Commission – Real Estate Division
500-400 St. Mary Avenue
Winnipeg MB R3C 4K5
Telephone (204) 945-2562
Fax (204) 948-4627


Superintendent of Insurance
Financial Institutions Division
Financial and Consumer Affairs Authority (FCAA)
Suite 601, 1919 Saskatchewan Drive
Regina, Saskatchewan S4P 4H2
Telephone: (306) 787-6700
Fax: (306) 787-9006

Nova Scotia

Service Nova Scotia and Municipal Relations
Mail Room, 8 South, Maritime Centre
1505 Barrington Street
Halifax, Nova Scotia B3J 3K5
Telephone: (902) 424-5200
Fax: (902) 424-0720

Newfoundland and Labrador

Financial Services Regulation Division
Service NL
2nd Floor West Block, Confederation Building
P.O. Box 8700
St. John's, NL   A1B 4J6
Telephone: (709) 729-2602/2623
Fax: (709) 729-3205

New Brunswick

Justice and Consumer Affairs
Centennial Building
P. O. Box 6000
Fredericton, NB   E3B 5H1
Telephone: (506) 462-5100
Fax : (506) 453-3651

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